Reference Interview

I thought that I'd share the three versions of my response to James Herring's challenge to define a reference interview in twenty words or less. Two and three are just modifications of the original.I like 1 and 3.

Number 1

Identify needs
Note specifics
Questions or keywords
Utilise Information Literacy
Instruct how to locate information
Range of information needs
Evaluate

Number 2

After Kluegel and Ross

After Kluegel and Ross and ORC


Invisible
Narrowing, clarifying
Questions or keywords
User-Librarian Collaboration
Interactive communication
Remote or in person
Evaluate and monitor


Invisible
Narrowing, clarifying
Questions or keywords
User-Librarian Collaboration
Interactive communication
Referal in person or online
Evaluate and monitor

Number 3